![]() Our “Package Charge” is the monthly charge normally payable for our broadband-only, broadband plus phone or Hyperoptic’s Total Wi-Fi packages). ⁷When we say “free Hyperoptic broadband” we mean “free of Hyperoptic Package Charge”. ⁶Depending on how long is left of your minimum commitment period with your current broadband provider – see Clause 6 of our Switch Now T&Cs. ⁴Trustpilot reviews and ratings comparison taken from Trustpilot website and correct as of 09/02/22. ☾ach year, BT, EE, Plusnet and Vodafone increase the bills of their broadband and/or landline customers by the Consumer Price Index (CPI) rate of inflation (10.5% in 2023 according to ONS) plus an additional 3.9%. Please note that the speed you experience will also depend on your distance from the router/wireless access point, usage and equipment. The average (median) speeds at peak time in your particular area may be different. ![]() ²The average (median) upload and download speeds advertised for each of our packages are based on what is achievable for at least 50% of our network users, nationally, on this package, at peak time (between 8pm and 10pm), using a wired connection. *The UK’s median average broadband upload speed (taken from Ofcom’s ‘UK Home Broadband Performance’ measurement period March 2022) is 10.7Mbps, compared to Hyperoptic’s top median average upload speed of 900Mbps which is achieved through a wired connection on our 1Gb package. This means we also meet the Construction (Design and Management) regulations (CDM) stage 1 competence assessment core criteria. This is a health and safety accreditation scheme that shows we meet the SafeContractor Charter Standard. We work with external auditors to achieve industry recognised accreditations such as Safe Contractor. We aim for the highest standards of health, safety and wellbeing across our entire business, ensuring that everyone, employees, partners and communities are safe and well. "It's hard to separate the fact that we're Black but, you know, Black people, we have to work a little harder for everything, so we already knew that we're not being set to the same benchmarks and standards as most of these, all the houses, are.Health and Safety – At Hyperoptic Health and safety is a priority. I feel like we didn't come here asking for any- we don't want handouts, you know, not that any other houses do," Kaelyn explains. ![]() "What makes us different, per se, more so is our energy. In addition to the lack of drama in the house, it's the drive that sets these creators apart. So when things are arising or happening in the house, we kind of all attack it and handle it in-house." Yeah, it's overall love, and we all have the same goal and the same mindset to a certain extent. "So I wouldn't say we have drama, per se. I would just say we have more, like, a family dynamic, you know, when your family, your brothers and sisters argue but it's still kind of just like the overall. ![]() "I would say mostly like the way that Keith - our manager, Keith Dorsey - structured the house, he really took time to, like, put the science together of what personalities would blend," Kaelyn says. Kaychelle describes the house as "very versatile." And as for the love triangles and drama of their West Coast counterparts, the Collab Crib hasn't suffered, thus far, from the same fate. ![]()
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